All Orders have a 10-12 Business Day Processing + Delivery Time Frame (Excluding Saturdays, Sundays, and Holidays). There Will Be No “Expedited” or “Express Shipping” Option Due to the Processing and OverSea Mandatory Process. You will receive Tracking Order Numbers within 6-7 Business Days. If you cannot wait that time frame, please refrain from ordering this product! NO EXCHANGES OR REFUNDS will be given for issues with processing and shipping.
PRODUCT CARE:
To keep your items looking their best, follow these simple care tips:
Keep away from water, oils, perfumes, makeup, and similar substances.
Don’t use generic cleaners like shoe polish, alcohol, or solvents.
Avoid rough surfaces to prevent scratches.
Keep light and dark items apart to prevent color transfer.
Light-colored bags (e.g., white or beige) are sensitive to light, dust, and stains.
Avoid prolonged exposure to light, heat, and humidity.
If wet, gently pat dry with a soft, neutral cloth—don’t rub.
Store upright in the protective bag, with tissue paper inside to keep its shape when not in use.
RETURN POLICY:
30-Day Returns: Store Credit
We have a 30-day Return Policy By Store Credit, which means you have 30 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. With few exceptions, eligible returns will be refunded as store credit. If the item is damaged or defective, an exchange will be provided, subject to availability. Store credit, refunds, and exchanges will be processed within 48 hours of the return being completed. Please note, all final sale items are clearly marked and are not eligible for store credit or returns.
